Emergency Secure Area Alarm Support Functional Area


'Emergency Secure Area Alarm Support' receives traveler or transit vehicle operator alarm messages, notifies the system operator, and provides acknowledgement of alarm receipt back to the originator of the alarm. The alarms received can be generated by silent or audible alarm systems and may originate from public areas (e.g. transit stops, park and ride lots, transit stations, rest areas) or transit vehicles. The nature of the emergency may be determined based on the information in the alarm message as well as other inputs.

Included In

TANK Transit System Dispatch
SORTA Transit Dispatch Center
Regional Operations Center
SORTA Riverfront Transit Center
Regional 911 Call Centers
School District Dispatch
BCRTA Transit System Dispatch

Functional Requirements

01The center shall collect silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park and ride lots, modal interchange facilities).
02The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator.
03After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender.
04After the alarm message becomes a verified incident, the center shall determine the appropriate response.
05The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary.
06The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel.
Privacy Policy | Terms of Use & Accessibility