SORTA Riverfront Transit Operations Center - Emergency Management Functionality

Subsystem Description

The Emergency Management (EM) Subsystem represents public safety, emergency management, and other allied agency systems that support incident management, disaster response and evacuation, security monitoring, and other security and public safety-oriented ITS applications. The subsystem includes the functions associated with fixed and mobile public safety communications centers including public safety call taker and dispatch centers operated by police (including transit police), fire, and emergency medical services. It includes the functions associated with Emergency Operations Centers that are activated at local, regional, state, and federal levels for emergencies and the portable and transportable systems that support Incident Command System operations at an incident. This subsystem also represents other allied systems including centers associated with towing and recovery, freeway service patrols, HAZMAT response teams, and mayday service providers.  

The subsystem manages sensor and surveillance equipment used to enhance transportation security of the roadway infrastructure (including bridges, tunnels, interchanges, and other key roadway segments) and the public transportation system (including transit vehicles, public areas such as transit stops and stations, facilities such as transit yards, and transit infrastructure such as rail, bridges, tunnels, or bus guideways). The subsystem provides security/surveillance services to improve traveler security in public areas not a part of the public transportation system.  

This subsystem monitors alerts, advisories, and other threat information and prepares for and responds to identified emergencies. It interfaces with other Emergency Management Subsystems to support coordinated emergency response involving multiple agencies. The subsystem stores, coordinates, and utilizes emergency response and evacuation plans to facilitate this coordinated response. As the response progresses, situation information including damage assessments, response status, evacuation information, and resource information are shared to keep all allied agencies appraised of the response. Interface with the Transit Management Subsystem allows coordinated use of transit vehicles to facilitate response to major emergencies and to support evacuation efforts. The Emergency Management Subsystem also provides a focal point for coordination of the emergency and evacuation information that is provided to the traveling public, including wide-area alerts when immediate public notification is warranted.  

The subsystem tracks and manages emergency vehicle fleets using real-time road network status and routing information from the other center subsystems to aide in selecting the emergency vehicle(s) and routes that will provide the most timely response. Interface with the Traffic Management Subsystem allows strategic coordination in tailoring traffic control to support emergency vehicle ingress and egress, implementation of special traffic restrictions and closures, evacuation traffic control plans, and other special strategies that adapt the transportation system to better meet the unique demands of an emergency.

Functional Area: Center Secure Area Alarm Support

Collection and response to silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park-and-ride lots) and from on-board transit vehicles.

IDRequirementStatus
1The center shall collect silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park and ride lots, modal interchange facilities).Planned
2The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator.Planned
3After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender.Planned
4After the alarm message becomes a verified incident, the center shall determine the appropriate response.Planned
5The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary.Planned
6The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel.Planned

Functional Area: Center Secure Area Sensor Management

Management of security sensors, analysis of sensor data, correlation with surveillance data and alerts from other agencies to detect potential threats, and dissemination of threat information to other agencies. Sensors may be placed in areas such as transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.

IDRequirementStatus
1The center shall remotely monitor and control security sensor data collected in secure areas including facilities (e.g. transit yards) and transportation infrastructure (e.g. bridges, tunnels, interchanges, roadway infrastructure, and transit railways or guideways). The types of security sensor data include environmental threat (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological sensors), infrastructure condition and integrity, intrusion and motion, and object detection sensors. The data may be raw or pre-processed in the field.Planned
2The center shall remotely monitor and control security sensor data collected in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers). The types of security sensor data include environmental threat (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological sensors), intrusion and motion, and object detection sensors. The data may be raw or pre-processed in the field.Planned
3The center shall remotely monitor and control security sensor data collected on-board transit vehicles. The types of security sensor data include environmental threat (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological sensors) and object detection sensors. The data may be raw or pre-processed in the field.Planned
4The center shall exchange security sensor data with other emergency centers.Planned
5The center shall identify potential security threats based on collected security sensor data.Planned
6The center shall verify potential security threats by correlating security sensor data from multiple sources.Planned
7The center shall perform threat analysis based on correlations of security sensor and surveillance data.Planned
8The center shall exchange threat analysis data with Alerting and Advisory Systems and use that data in local threat analysis processing.Planned
9The center shall disseminate threat information to other agencies, including traffic, transit, maintenance, rail operations, and other emergency management centers.Planned
10The center shall respond to control data from center personnel regarding security sensor data collection, processing, threat detection, and threat analysis.Planned
11The center shall request activation of barriers and safeguards on request from center personnel.Planned
12The center shall monitor maintenance status of the security sensor field equipment.Planned

Functional Area: Center Secure Area Surveillance

Management of security surveillance devices and analysis of that data to detect potential threats. Areas under surveillance may include transit stops, transit stations, rest areas, park and ride lots, modal interchange facilities, on-board a transit vehicle, etc.

IDRequirementStatus
1The center shall remotely monitor video images and audio surveillance data collected in secure areas including facilities (e.g. transit yards) and transportation infrastructure (e.g. bridges, tunnels, interchanges, roadway infrastructure, and transit railways or guideways). The data may be raw or pre-processed in the field.Planned
2The center shall remotely monitor video images and audio surveillance data collected in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers). The data may be raw or pre-processed in the field.Planned
3The center shall remotely monitor video images and audio surveillance data collected on-board transit vehicles. The data may be raw or pre-processed in the field.Planned
4The center shall exchange surveillance data with other emergency centers.Planned
5The center shall identify potential security threats based on collected security surveillance data.Planned
6The center shall verify potential security threats by correlating security surveillance data from multiple sources.Planned
7The center shall remotely control security surveillance devices in secure areas including facilities (e.g. transit yards) and transportation infrastructure (e.g. bridges, tunnels, interchanges, roadway infrastructure, and transit railways or guideways).Planned
8The center shall remotely control security surveillance devices in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers).Planned
9The center shall remotely control security surveillance devices on-board transit vehicles.Planned
10The center shall match traveler video images against a database from the Alerting and Advisory Systems of known images that may represent criminals and terrorists.Planned
11The center shall exchange traveler images with other emergency management centers to support traveler image matching.Planned
12The center shall respond to control data from center personnel regarding security surveillance data collection, processing, threat detection, and image matching.Planned
13The center shall monitor maintenance status of the security sensor field equipment.Planned

Functional Area: Emergency Data Collection

Collection and storage of information related to Emergency Management. For use by operations personnel or data archives in the region.

IDRequirementStatus
1The center shall collect emergency service data, emergency vehicle management data, emergency vehicle data, sensor and surveillance data, threat data, and incident data.Planned
2The center shall assign quality control metrics and meta-data to be stored along with the data. Meta-data may include attributes that describe the source and quality of the data and the conditions surrounding the collection of the data.Planned
3The center shall receive and respond to requests from ITS Archives for either a catalog of the emergency management data or for the data itself.Planned
4The center shall be able to produce sample products of the data available.Planned

Functional Area: Emergency Early Warning System

Monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies in order to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other ITS centers to notify the traveling public.

IDRequirementStatus
1The center shall monitor information from Alerting and Advisory Systems such as the Information Sharing and Analysis Centers (ISACs), the National Infrastructure Protection Center (NIPC), the Homeland Security Advisory System (HSAS), etc. The information may include assessments (general incident and vulnerability awareness information), advisories (identification of threats or recommendations to increase preparedness levels), or alerts (information on imminent or in-progress emergencies).Planned
2The center shall provide the capability to correlate alerts and advisories, incident information, and security sensor and surveillance data.Planned
3The center shall broadcast wide-area alerts and advisories to traffic management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.Planned
4The center shall broadcast wide-area alerts and advisories to transit management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.Planned
5The center shall broadcast wide-area alerts and advisories to toll administration centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.Planned
6The center shall broadcast wide-area alerts and advisories to traveler information service providers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.Planned
7The center shall broadcast wide-area alerts and advisories to maintenance centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.Planned
8The center shall broadcast wide-area alerts and advisories to other emergency management centers for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.Planned
9The center shall broadcast wide-area alerts and advisories to commercial vehicle administration centers and roadside check facilities for emergency situations such as severe weather events, civil emergencies, child abduction (AMBER alert system), military activities, and other situations that pose a threat to life and property.Planned
10The center shall process status information from each of the centers that have been sent the wide-area alert.Planned
11The center shall coordinate the broadcast of wide-area alerts and advisories with other emergency management centers.Planned
12The center shall receive incident information from other transportation management centers to support the early warning system.Planned
13The center shall present the alert and advisory information and the status of the actions taken in response to the alert by the other centers to the emergency system operator as received from other system inputs.Planned
14The center shall support the entry of alert and advisory information directly from the emergency system operator.Planned

Functional Area: Emergency Environmental Monitoring

Collects current and forecast road and weather information that is used by the operator to more effectively manage incidents.

IDRequirementStatus
1The center shall collect current and forecast road and weather information from weather service providers (such as the National Weather Service and value-added sector specific meteorological services).Planned
2The center shall collect current road and weather information from roadway maintenance operations.Planned
3The center shall assimilate current and forecast road conditions and surface weather information to support incident management.Planned
4The center shall present the current and forecast road and weather information to the emergency system operator.Planned

Functional Area: Emergency Evacuation Support

Evacuation planning and coordination to manage evacuation and reentry of a population in the vicinity of a disaster or other emergency that poses a risk to public safety.

IDRequirementStatus
1The center shall manage inter-agency coordination of evacuation operations, from initial planning through the evacuation process and reentry.Planned
2The center shall develop and exchange evacuation plans with allied agencies prior to the occurrence of a disaster.Planned
3The center shall provide an interface to the emergency system operator to enter evacuation plans and procedures and present the operator with other agenciesí plans.Planned
4The center shall coordinate evacuation destinations and shelter needs with shelter providers (e.g., the American Red Cross) in the region.Planned
5The center shall provide evacuation information to traffic, transit, maintenance and construction, rail operations, and other emergency management centers as needed.Planned
6The center shall request resources from transit agencies as needed to support the evacuation.Planned
7The center shall request traffic management agencies to implement special traffic control strategies and to control evacuation traffic, including traffic on local streets and arterials as well as the major evacuation routes.Planned
8The center shall provide traveler information systems with evacuation guidance including basic information to assist potential evacuees in determining whether evacuation is necessary and when it is safe to return.Planned
9The center shall monitor the progress or status of the evacuation once it begins and exchange tactical plans, prepared during the incident, with allied agencies.Planned
10The center shall monitor the progress of the reentry process.Planned
11The center shall submit evacuation information to toll administration centers along with requests for changes in the toll services or fee collection during an evacuation.Planned
12The center shall retrieve information from public health systems to plan for and implement evacuations or in-place sheltering for biological, chemical, radiation, and other public health emergencies.Planned

Functional Area: Emergency Response Management

Strategic emergency planning and response capabilities and broad inter-agency interfaces to support large-scale incidents and disasters, commonly associated with Emergency Operations Centers.

IDRequirementStatus
1The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.Planned
2The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.Planned
3The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.Planned
4The center shall develop, coordinate with other agencies, and store emergency response plans.Planned
5The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.Planned
6The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.Planned
7The center shall receive event scheduling information from Event Promoters.Planned
8The center shall support remote control of field equipment normally under control of the traffic management center including traffic signals, dynamic message signs, gates, and barriers.Planned
9The center shall provide the capability to remotely control and monitor CCTV systems normally operated by a traffic management center.Planned
10The center shall provide the capability to request transit resource availability from transit centers for use during disaster and evacuation operations.Planned
11The center shall assimilate the damage assessment of the transit, traffic, rail, maintenance, and other emergency center services and systems to create an overall transportation system status, and disseminate to each of these centers and the traveling public via traveler information providers.Planned
12The center shall provide information to the media concerning the status of an emergency response.Planned
13The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.Planned
14The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.Planned
15The center shall collect information about the status of the recovery efforts for the infrastructure during disasters.Planned
16The center shall provide the overall status of infrastructure recovery efforts to traveler information providers and media.Planned
17The center shall provide the capability to communicate information about emergency situations to local population through the Emergency Telecommunications System.Planned
18The center shall provide the capability to identify neighborhoods and businesses that should be informed of an emergency situation based on information collected about incidents including their severity, impacted locations, and recovery schedule.Planned
19The center shall retrieve information from public health systems to increase preparedness for, and implement a response to biological, chemical, radiation, and other public health emergencies.Planned
20The center shall manage coordinated inter-agency responses to incidents at an international border.Planned

Functional Area: Emergency Transportation Operations Data Collection

Collects real-time information on the state of the regional transportation system for operational use by the center. It establishes communications with a regional repository, requests or subscribes to information relevant to the center, and distributes the received information for use.

IDRequirementStatus
1The center shall collect real-time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, special event and incident information.Planned

Functional Area: Incident Command

Tactical decision support, resource coordination, and communications integration among emergency management agencies for Incident Commands that are established by first responders to support local management of an incident.

IDRequirementStatus
1The center shall provide tactical decision support, resource coordination, and communications integration for Incident Commands that are established by first responders to support local management of an incident.Planned
2The center shall provide incident command communications with public safety, emergency management, transportation, and other allied response agency centers.Planned
3The center shall track and maintain resource information and action plans pertaining to the incident command.Planned
4The center shall share incident command information with other public safety agencies including resource deployment status, hazardous material information, rail incident information, evacuation advice as well as traffic, road, and weather conditions.Planned
5The center shall assess the status of responding emergency vehicles as part of an incident command.Planned