TANK Regional Transit Hubs - Remote Traveler Support Functionality

Subsystem Description

The Remote Traveler Support Subsystem (RTSS) provides access to traveler information at transit stations, transit stops, other fixed sites along travel routes (e.g., rest stops, merchant locations), and major trip generation locations such as special event centers, hotels, office complexes, amusement parks, and theaters. Traveler information access points include kiosks and informational displays supporting varied levels of interaction and information access. At transit stops, simple displays providing schedule information and imminent arrival signals can be provided. This basic information may be extended to include multi-modal information including traffic conditions and transit schedules along with yellow pages information to support mode and route selection at major trip generation sites. Personalized route planning and route guidance information can also be provided based on criteria supplied by the traveler. The subsystem also supports electronic payment of transit fares.  

In addition to the traveler information provisions, this subsystem also supports security and safety monitoring of public areas. This monitoring includes traveler activated silent alarms, as well as surveillance and sensor equipment. The surveillance equipment includes video (e.g. CCTV cameras) and/or audio systems. The sensor equipment includes threat sensors (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological sensors) and object detection sensors (e.g. metal detectors).

Functional Area: Remote Interactive Information Reception

Public traveler interface, such as a kiosk, that provides traffic, transit, yellow pages, special event, and other personalized traveler information services upon request.

IDRequirementStatus
1The public interface for travelers shall receive traffic information from a center and present it to the traveler upon request.Planned
2The public interface for travelers shall receive transit information from a center and present it to the traveler upon request.Planned
3The public interface for travelers shall receive yellow pages information (such as lodging, restaurants, theaters, bicycle facilities, and other tourist activities) from a center and present it to the traveler upon request.Planned
4The public interface for travelers shall receive event information from a center and present it to the traveler upon request.Planned
5The public interface for travelers shall receive evacuation information from a center and present it to the traveler.Planned
6The public interface for travelers shall receive wide-area alerts and present it to the traveler.Planned
7The public interface for travelers shall accept reservations for confirmed trip plans.Planned
8The public interface for travelers shall support payment for services, such as confirmed trip plans, confirmed traveler services, tolls, transit fares, parking lot charges, and advanced payment for tolls.Planned
9The public interface for travelers shall provide an interface through which credit identities and stored credit values may be collected from tags, traveler cards, or payment instruments used by travelers.Planned
10The public interface for travelers shall base requests from the traveler on the traveler's current location or a specific location identified by the traveler, and filter the provided information accordingly.Planned
11The public interface for travelers shall provide digitized map data to act as the background to the information presented to the traveler.Planned
12The public interface for travelers shall support traveler input in audio or manual form.Planned
13The public interface for travelers shall present information to the traveler in audible or visual forms consistent with a kiosk, including those that are suitable for travelers with hearing or vision physical disabilities.Planned
14The public interface for travelers shall be able to store frequently requested data.Planned

Functional Area: Remote Transit Fare Management

Public traveler interface, such as a kiosk, that provides the capability for the traveler to use a common fare medium for transit fares, tolls, and/or parking lot charges, to calculate the amount due and identify payment problems.

IDRequirementStatus
1The public interface for travelers shall accept and process current transit passenger fare collection information.Planned
2The public interface for travelers shall calculate a fare based on the origin and destination provided by the traveler, in conjunction with transit routing, transit fare category, and transit user history.Planned
3The public interface for travelers shall provide an interface to a transit user traveler card in support of payment for transit fares, tolls, and/or parking lot charges. The stored credit value data from the card shall be collected and updated based on the fare or other charges, or the credit identity shall be collected.Planned
4The public interface for travelers shall provide information to the center for financial authorization and transaction processing.Planned
5The public interface for travelers shall provide an image of all travelers purchasing rides or services to be used for violation processing.Planned
6The public interface for travelers shall determine the routing based on the traveler's destination and the location of the closest transit stop from which a route request is being made.Planned
7The public interface for travelers shall create fare statistics data based upon data collected at a transit stop.Planned
8The public interface for travelers shall present information to the traveler in a form suitable for travelers with physical disabilities.Planned

Functional Area: Remote Transit Information Services

Public traveler interface that provides real-time travel-related information at transit stops and multi-modal transfer points, including general annunciation, display of imminent arrival information, the latest available information on transit routes, schedules, transfer options, available services, fares, and real-time schedule adherence.

IDRequirementStatus
1The public interface for travelers shall collect and provide real-time travel-related information at transit stops, multi-modal transfer points, and other public transportation areas.Planned
2The public interface for travelers shall collect and present to the transit traveler information on transit routes, schedules, and real-time schedule adherence.Planned
3The public interface for travelers shall provide support for general annunciation and/or display of imminent arrival information and other information of general interest to transit users.Planned
4The public interface for travelers shall present information to the traveler in a form suitable for travelers with physical disabilities.Planned

Functional Area: Remote Traveler Security

Public traveler interface that provides the capability for travelers to report an emergency or activate a panic button to summon assistance in areas such as transit stops, park-and-ride areas, etc.

IDRequirementStatus
1The public interface for travelers shall provide the capability for a traveler to report an emergency and summon assistance from secure areas such as transit stops, transit stations, modal transfer facilities, rest stops, park-and-ride areas, travel information areas, and emergency pull off areas.Planned
2When initiated by a traveler, the public interface for travelers shall forward a request for assistance to an emergency management function and acknowledge the request.Planned
3The public interface for travelers shall provide the capability to broadcast a message to advise or warn a traveler.Planned
4The public interface for travelers shall accept input and provide information to the traveler in a form suitable for travelers with physical disabilities.Planned

Functional Area: Traveler Secure Area Sensor Monitoring

Security sensors monitoring traveler-frequented areas such as transit stops, park-and-ride lots, and rest areas for environmental threats, intrusion and motion, and object detection.

IDRequirementStatus
1The field element shall include security sensors that monitor conditions in traveler secure areas, which include transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and travel information centers).Planned
2The field element shall be remotely controlled by a center.Planned
3The field element shall provide equipment status and fault indication of security sensor equipment to a center.Planned
4The field element shall include environmental threat sensors (e.g. chemical agent, toxic industrial chemical, biological, explosives, and radiological).Planned
5The field element shall include motion and intrusion detection sensors.Planned
6The field element shall include object detection sensors (such as metal detectors).Planned
7The field element shall provide raw security sensor data.Planned
8The field element shall remotely process security sensor data and provide an indication of potential incidents or threats to a center.Planned

Functional Area: Traveler Secure Area Surveillance

Security surveillance devices that monitor traveler-frequented areas such as transit stops and rest stops.

IDRequirementStatus
1The field element shall include video and/or audio surveillance of traveler secure areas including transit stations, transit stops, rest areas, park and ride lots, and other fixed sites along travel routes (e.g., emergency pull-off areas and traveler information centers).Planned
2The field element shall be remotely controlled by a center.Planned
3The field element shall provide equipment status and fault indication of surveillance equipment to a center.Planned
4The field element shall provide raw video or audio data.Planned
5The field element shall remotely process video and audio data and provide an indication of potential incidents or threats to a center.Planned