Interface: Regional 911 Call Centers - BCRTA Transit System Dispatch
Information Flow Definitions
alert notification (Planned) Selected Comm Solution
Notification of a major emergency such as a natural or man–made disaster, civil emergency, or child abduction for distribution to the public. The flow identifies the alert originator, the nature of the emergency, the geographic area affected by the emergency, the effective time period, and information and instructions necessary for the public to respond to the alert. This flow may also identify specific information that should not be released to the public.
alert status (Planned) Selected Comm Solution
Information indicating the current status of the emergency alert including identification of the traveler and driver information systems that are being used to provide the alert.
emergency plan coordination (Planned) Selected Comm Solution
Information that supports coordination of emergency management plans, continuity of operations plans, emergency response and recovery plans, evacuation plans, and other emergency plans between agencies. This includes general plans that are coordinated prior to an incident and shorter duration tactical plans that are prepared during an incident.
emergency transit schedule information (Planned) Selected Comm Solution
Information on transit schedule and service changes that adapt the service to better meet needs of responders and the general public in an emergency situation, including special service schedules supporting evacuation.
emergency transit service request (Planned) Selected Comm Solution
Request to modify transit service and fare schedules to address emergencies, including requests for transit services to evacuate people from and/or deploy response agency personnel to an emergency scene. The request may poll for resource availability or request pre–staging, staging, or immediate dispatch of transit resources.
emergency transit service response (Planned) Selected Comm Solution
Response indicating changes to transit service, fares, and/or restrictions that will be made and status of transit resources to be deployed to support emergency response and/or evacuation.
evacuation information (Planned) Selected Comm Solution
Evacuation instructions and information including evacuation zones, evacuation times, and reentry times.
incident information (Planned) Selected Comm Solution
Notification of existence of incident and expected severity, location, time and nature of incident. As additional information is gathered and the incident evolves, updated incident information is provided. Incidents include any event that impacts transportation system operation ranging from routine incidents (e.g., disabled vehicle at the side of the road) through large–scale natural or human–caused disasters that involve loss of life, injuries, extensive property damage, and multi–jurisdictional response. This also includes special events, closures, and other planned events that may impact the transportation system.
incident response status (Planned) Selected Comm Solution
Status of the current incident response including a summary of incident status and its impact on the transportation system, traffic management strategies implemented at the site (e.g., closures, diversions, traffic signal control overrides), and current and planned response activities.
threat information (Planned) Selected Comm Solution
Threats regarding transportation infrastructure, facilities, or systems detected by a variety of methods (sensors, surveillance, threat analysis of advisories from outside agencies, etc.
transit emergency data (Planned) Selected Comm Solution
Initial notification of transit emergency at a transit stop or on transit vehicles and further coordination as additional details become available and the response is coordinated.
transit system status assessment (Planned) Selected Comm Solution
Assessment of damage sustained by the public transportation system including location and extent of the damage, current operational status including an estimate of remaining capacity and necessary restrictions, and time frame for repair and recovery.
transportation system status (Planned) Selected Comm Solution
Current status and condition of transportation infrastructure (e.g., tunnels, bridges, interchanges, TMC offices, maintenance facilities). In case of disaster or major incident, this flow provides an assessment of damage sustained by the surface transportation system including location and extent of the damage, estimate of remaining capacity and necessary restrictions, and time frame for repair and recovery.